Welcome to the new multi-storey car park that was recently built in 2020 and designed to achieve the Park Mark accreditation.
There are 795 car parking spaces available; 703 across four floors within the building and 92 spaces externally on the ground floor. 18 electric vehicle charging points are available across the ground, first and second floor. All car parking spaces within the building are wider than industry standard, with parking spaces located outside wider still at 2.70m width (8.5ft). The car park caters for cars with a maximum height of 2.2m (7.2ft).
This modern and open plan multi-storey has no columns to park between or damage your vehicle and includes up to date energy efficient LED lighting throughout to provide a very bright interior, together with considerable natural light from all sides of the building. There is CCTV with 24 Hour security monitoring and additional security for your safety.
The car park is conveniently located next to the Norfolk and Norwich University Hospital (NNUH) and in close proximity to leading research institutions on Norwich Research Park (NR4 7UQ).
Key benefits of the car park
A wheelchair area is provided where a wheelchair, subject to availability, can be used free of charge. The onsite security will endeavour to replenish the wheelchair stock as often as possible. The wheelchairs are stored under cover to avoid the rain.
Please note the car park and site is a non-smoking area.
Electric Vehicle Charging
Recognising the increase in all electric and hybrid vehicles, a total of 18 car charging points are located at the car park within the multi-storey facility (6 on the ground, first and second floors) being a mixture of slow and fast chargers.
Payment for the electricity used is at the charging terminal with easy to use instructions.
Electric charging costs 45p per kWh, per hour. Please note that when charging your vehicle, normal car parking charges still apply for use of the space.
Directions & Access
The public car park is located adjacent to the Norfolk & Norwich University Hospital (NNUH) main site, opposite the Accident and Emergency Department (A&E), to the South West of Norwich.
The Car Park location is 0.5 miles from the A47.
INSTITUTE
(QI PARTNERS)
The car park is accessed by two roads from the South and West via Hethersett Lane and by the North and East via Colney Lane. Either entrance can be used however we recommend for ease of access that the Hethersett Lane route is used.
When coming from the A47 use either the A11 / A47 junction at Thickthorn (follow the signs for A & E), or the Colney junction of the A47 and B1108 Watton Road.
The entrance to the multi-storey car park is situated on Rosalind Franklin Road, NR4 7UQ. Directional signage can be seen on approaching the Norfolk & Norwich Hospital Site on Colney Lane; follow signs for A&E.
Arriving at the entrance to the multi storey car park there are three vehicle access lanes into the car park. Any lane available can be used.
Hethersett Lane Route
Colney Lane Route
into Car Park
For ease of use we have provided some colour coded directional signage inside the Car Park:
Blue Signage: This directs you to the nearest pedestrian exit for Norfolk & Norwich University Hospital (NNUH). There is then a dedicated lit footpath leading directly to the hospital.
Green Signage: This directs you to the nearby Quadram Institute or Bob Champion Research and Education Building on the Norwich Research Park. This exit is at the north western end of the car park accessed down a ramp or stairs to the footpath on Rosalind Franklin Road.
How to exit the Car Park
There are four exit lanes out of the multi storey car park. Only a left-hand turn is permitted on exiting onto Rosalind Franklin Road which will take drivers back to Hethersett Lane and your onward journey.
Distances from other Locations:
Map & Route Planner
To see detailed map of the Car Park in location, please click here
CAR PARKING CHARGES
The car park uses a vehicle registration system. This system reads the vehicle’s number plate at the entry to the car park’s barriers and prints the vehicle’s number on the ticket.
HOW DO YOU MAKE A PAYMENT?
We have provided a variety of flexible payment options for your convenience.
On Arrival – at the entrance barrier
On arrival you will be required to take a ticket for validation of payment. Also we operate a Tap & Go system by using a debit or any major credit card via the entrance barrier by touching / swiping the screen.
Please note that if you use the Tap & Go method, when you exit the car park you will be required to scan / swipe the same card or device for payment to be taken. The machine will calculate on leaving, the length of time you have stayed in the car park, via the vehicle number plate recognition.
On exit at a payment machine
There are five payment machines, situated on the ground floor close to the lifts and main pedestrian entrance.
On exit at the barrier
For your ease and to avoid any queuing at peak times, you can simply pay contactless with a debit or credit card at the exit barrier, by entering your ticket into the barrier machine slot and paying the charge via swiping your payment card.
Please note – When you wish to leave the car park, when the ticket is placed into one of the pay machines or at the barrier, your vehicle will be recognised from the ticket and your charge calculated accordingly. There is no need to enter a vehicle registration number at either the pay machine or exit barrier.
Please note that there is a 30 minute grace period should you enter and leave the car park within this length of time
| Time | Tariff |
| Up to 30 minutes | Free |
| 30 minutes up to 2 hrs | £3.40 |
| Up to 3 hrs | £3.90 |
| Up to 4 hrs | £5.00 |
| Up to 5 hrs | £7.20 |
| Up to 8 hrs | £8.90 |
| Up to 24 hrs | £13.30 |
Where are the Pay Machines?
The pay machines are situated on the ground floor close to the lifts and main pedestrian entrance. The pay machines are easily identified with large signage above. The machines are DDA compliant.
How can I pay?
The pay machines will accept cash (coins only of 10p, 20p, 50p, £1.00 & £2.00 coins).
Please note that if you pay using bank notes, the change given will only be in coins.
Debit and major Credit cards are accepted for payments at the same machines. Smart phone payments are also accepted.
Opening Times
The car park is open 365 days of the year, 24 hours a day and has 24 hour security
monitoring onsite.
The car park is therefore open on Christmas Day and New Years Day as well as all other English Bank Holidays.